Returns & Exchanges
At Maria.B. Designs, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless return and exchange process within 14 days of delivery. Please ensure all items are unworn, unwashed, and retain their original designer tags to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all luxury hangtags and protective seals are intact to prevent damage during transit.
Ship the Parcel
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Audit & Refund
Once our atelier receives your return, we will conduct a quality inspection and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing